Support

Frequently asked questions

CardBee is a local-first credit card reminder. If you do not see your question, write to us .

Does CardBee connect to my bank?

No. CardBee never logs into a bank, never pulls statements, and never invents a balance. You add a nickname, a statement day, and a payment day. Amounts appear only when you enter them.

Do I need an account?

No. The app is fully usable offline with no sign-in. Google, Apple, or email is optional, and only so you can back up cards and cycles to the cloud.

How do reminders work?

Reminders are local notifications on this device — not marketing push from a server. You are notified on statement day, before the due date, on the due date, and on a cadence if a payment is still overdue. Mark as paid from the notification, or in the app.

What is CardBee Pro?

The free app includes reminders, the calendar, cashback ranking, and installments, with a card limit and ads. Pro unlocks unlimited cards and removes ads. Plans are monthly, yearly, or a one-time purchase, billed through the App Store or Google Play.

Is my PIN uploaded?

Never. An optional app lock PIN stays on the device. Face ID and fingerprint are handled by the operating system; CardBee does not receive biometric templates.

Why is there no balance on the card?

CardBee does not guess numbers it cannot know. Plastic faces show the countdown to the next date, not a fake utilization bar. Statement amounts are optional fields you fill in.

Does CardBee include bank cashback offers?

No. You create cashback rules with your own labels and rates. “Which card?” ranks the cards you already added. There is no partner offer catalogue.

Are there ads?

The free plan may show an interstitial after some actions, served by Google AdMob. Pro removes ads. CardBee does not sell your card nicknames or payment history to advertisers.

Which languages does the app support?

The app UI is available in English, Vietnamese, Indonesian, Thai, Japanese, Korean, Simplified Chinese, Spanish, and Portuguese. This website is English and Vietnamese.

How do I restore Pro?

Use Restore purchases in Settings with the same Apple ID or Google Play account you used to buy. If you signed in, Pro can also follow that account across devices.

How do I delete my data?

Signed-in users can delete the account in Settings, which removes cloud backup and the auth user. Data on the phone stays until you clear app storage or uninstall. The PIN is never in the cloud.

Is CardBee a finance or budgeting app?

No. It is a reminder and cashback ranking tool. It is not full expense tracking, not a wallet, and not financial advice. You still pay the card in your bank app.